WWW.NYRSR.COM New York Residential Snow Removal - INSURED

Terms of Service

Residential Snow Removal Terms

Hourly rates for residential homes are $75 per home. A 2-Hour minimum notice is required for all residential jobs. Available snow removal services at residential homes include the clearing of snow that is on sidewalks abutting property. Roofs, and gutters not included. Customary free salting is included with every job. Our trigger depth is 3 inches, and we will begin snow clearing upon accumulation of this amount of snow. Ask about our 10% verified senior discount. SCHEDULE NOW


 

Commercial-Residential and Business Call-In Terms

 

Commercial properties (including, but not limited to condominiums, apartment complexes, and places of business). A minimum 2-hour prior notice is required for all property jobs. Available snow removal services for commercial properties include the clearing of snow from walkways that encroach upon the entrance of doorway, building entrance, as well as driveways.  Snow removal services do not include the laying of material (e.g., cardboard, sand bags, etc.) or the cleaning of alleys.  Our trigger depth is 3 inches, and we will begin snow clearing upon accumulation of this amount of snow. In the event snow accumulation has exceed 10 inches. Rates will be considered overtime. In severe inclement weather, when business is in overtime.  SCHEDULE NOW


 

Commercial and Residential Seasonal Contract Terms

 

Winter seasonal contracts are available. Such packages allow customers to plan ahead for the winter season by purchasing snow seasonal contracts for the unlimited clearing of snow for the entire winter season. There is no overtime on seasonal snow contracts as with call-in service. No matter the level of snow. The active winter season runs from November 1st through April 30th. 

Snow removal of commercial properties includes the clearing of walkways that encroach upon entrances as well as the sides of the building, stairs, and minimum two car driveways. . Snow removal services do not include the laying of material (e.g., cardboard, sand bags, parking lots unless discussed and arranged, etc.) or the cleaning of alleys. Service applies only to one location (unless arranged otherwise), and only during the seasonal active months. Contracts expire annually, and are renewed on an annual basis at customer’s request.  Our trigger depth is 3 inches, and we will begin snow clearing upon accumulation of this amount of snow.  SCHEDULE NOW 

 

REFUND POLICY

During off-season (May 1st - October 31st), NYRSR offers a 7-day full refund policy. During our operational season (November 1st - April 30) there are absolutely no refunds on service. If you feel there was a discrepancy in our service, please contact us, and we will do our best to resolve the matter in the most timely manner available to both parties.


BLIZZARD CONDITIONS:

1. Under Blizzard conditions. NYRSR will NOT be able to give estimated time frames for service.

2. NYRSR will seek to service your property to the highest of standards, however, under severe inclement conditions. We may only be limited to providing you services and clearing which allow exit and entrance to your property.

 

FORMS OF PAYMENT

Master Card, Visa, American Express, Discover, No Checks Accepted. Payment required on all jobs prior to service. No Exceptions!